TransportSaver Reviews

8 THE GRN, Dover, DE, 19901

MC 326207 | USDOT 1028491

1.7 Overall Satisfaction Rating

Based on 6 Ratings

5
1 (16.67%)
4
0 (0%)
3
0 (0%)
2
0 (0%)
1
5 (83.33%)
6
Product satisfaction
1.67 Average
5
1
4
0
3
0
2
0
1
5
Price satisfaction
1.67 Average
5
1
4
0
3
0
2
0
1
5
Customer service
1.67 Average
5
1
4
0
3
0
2
0
1
5

About us

Do you need to transport your car? Transportsaver can help you with your car shipping needs! We have open and enclosed trailers, vetted and pre-screened drivers, and insurance is always included. Best rates, friendly support, high standards, and service guaranteed!

KD 03/29/2021
1

Don't waste your money. They had no drivers to pick up (at the decided price) my car for weeks from the pickup date and they threatened me to pay cancelation fees. Very unprofessional people and I wouldn’t trust them with anything. I'm glad I canceled the order.

Product Satisfaction 1
Price Satisfaction 1
Customer Service 1
Amber 02/08/2021
1

I’d give negative stars if I could. STAY AWAY FROM THIS COMPANY. They literally pawned me off on the first driver that responded. This was such a nightmare. I will never use these people nor will I ever refer anyone to them. They suck!!!! Zero help when a problem comes up. VALERY DID NOT ANSWER ANY OF MY CALLS when before mentioned problem arose. Then lied and text me saying oh I’m on the phone with them, which was impossible b/c I was on the line with the manager of gold auto logistics, Alex, and he stated there was only 1 phone line. GAL is also pathetic.

Product Satisfaction 1
Price Satisfaction 1
Customer Service 1
Eryn Swarn 01/29/2021
1

This company has terrible customerservice! I signed the contract and never heard from them again. My first available pickup day came and passed. When I asked for an update they wanted $250 more than my quoted price, did not have a date the car would be shipped and had the audacity to ask for a $75 cancelation fee when it was never assigned to a carrier.

Product Satisfaction 1
Price Satisfaction 1
Customer Service 1
Eryn Swarn 01/29/2021
1

This company has terrible customerservice! I signed the contract and never heard from them again. My first available pickup day came and passed. When I asked for an update they wanted $250 more than my quoted price, did not have a date the car would be shipped and had the audacity to ask for a $75 cancelation fee when it was never assigned to a carrier.

Product Satisfaction 1
Price Satisfaction 1
Customer Service 1
Gary 01/21/2021
1

SCAM ALERT!!!! This company is a fraud!!! Read the BBB warnings! BEWARE!!!

Product Satisfaction 1
Price Satisfaction 1
Customer Service 1
Kevin 11/28/2020
5

I was nervous as the time to ship approached and bothered them endlessly. They found me a driver and both of my vehicles were picked up after I left. The CSRs were diligent and helpful. Dispatch is a complicated business and they shine at their job! The driver communicated with me over the entire time and the vehicles arrived as agreed

Product Satisfaction 5
Price Satisfaction 5
Customer Service 5